1. Company Name
Sammy Networks Co., Ltd.
2. Name, Position Title, Department and Contact Details of Administrator (or Representative)
Administrator’s name: Hiroshi Ishikura, Person Responsible for the Protection and Control of Personal Information
Belonging Department: Corporate Planning Dept. Sammy Networks Co., Ltd.
Contact point: FAX 03-5414-3220
3. Purpose of Use of Personal Information
| Classification | Purpose of use | |
|---|---|---|
| (1) | Purpose of use when personal information stated in a document, etc. (including documents set via the web and e-mail, etc. Hereinafter referred to as “the document”) is directly obtained from the person | |
| Information about customers | To provide services, make settlement, dispatch products, and provide guidance about related after-sale services, new products and new services | |
| Information about shareholders | To disclose information, send distributed materials and make contact | |
| Information about clients | To negotiate business, and make contact for business, for order issuing and receipt services, and for billing and payment services | |
| Information about employees | For personnel and labor management, work control, health control and security control of employees | |
| Personal information on applicants for employment | To make contact with applicants for employment and manage and control the Company’s procedures for employment | |
| (2) | Purpose of use when personal information is directly obtained from persons concerned without using the document | |
| Information about customers | For the sake of improvement of services (record on telephone conversation) | |
| (3) | Purpose of use when personal information is entrusted by clients | |
| Information about customers | To provide services, dispatch products, give guidance about related after-sale services, new products and new services and send direct mails in the service business | |
4. Provision of Personal Information to a Third Party
The Company will not provide any third party with personal information on customers, except in the following cases:
-
- (1) When customers give their consent;
- (2) When required to do so by law or ordinance;
- (3) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the approval of the person;
- (4) When it is especially necessary to improve public health and promote the sound development of children and it is difficult to obtain the approval of the person;
- (5) When it is necessary to cooperate with a national government’s organization, a local public body, or a party entrusted by them in carrying out services as provided in laws and ordinances and, if the approval of the person is obtained, it may cause a difficulty in carrying out the service;
- (6) When it is necessary to disclose the information to a financial institution, credit card company, or other settlement company or settlement agency to make monetary settlement for the services provided, etc.
5. Outsourcing of Handling of Personal Information
The Company may outsource all or part of the handling of personal information to a third party, if necessary to achieve the purpose of use, to provide customers with better services. We will select outsourcing service providers that we recognize as handling personal information properly, set forth in an agreement, etc. provisions to prevent the unauthorized disclosure of customers’ personal information through the proper control of personal information and preservation of confidentiality, and properly control personal information.
6. Request for Disclosure, Etc. of Personal Information
A customer may request the Company via its contact point for the disclosure, etc. of the customer’s personal information (notice on purpose of use, disclosure, corrections or additions to, and deletion of personal information, suspension of use, elimination, and the suspension of provision to third parties). In response, the Company will check the identification of a customer and respond within two weeks. For details of a request for disclosure, etc., please contact the contact point for complaints, consultations and inquiries stated on this page by via mail or facsimile.
7. Voluntary Nature of Provision of Personal Information
Whether a customer will provide the Company with personal information or not is at the discretion of the customer. However, certain services, etc. may not be provided as intended if the necessary information is withheld.
8. Personal Information About Customers Aged 15 or Younger
We request customers aged 15 or younger to provide personal information after obtaining the approval of a guardian.
9. When Personal Information Is Acquired by a Method That Is Not Readily Recognizable
The purpose of cookies is for customers to be able to peruse the website of the Company more conveniently when revisiting it. Cookies will neither invade customers’ privacy nor have any adverse impact on customers’ computers.
The data encoding system known as Secure Sockets Layer is used for the part of the website of the Company where personal information is inputted. In addition, the Company has installed a firewall to protect information within the website. Please note, however, that security cannot be fully guaranteed due to the nature of internet communications.
10. Authorized Personal Information Protection Organizations
An Authorized Personal Information Protection Organization is an organization that has obtained the approval of the competent minister under Article 37 of the Personal Information Protection Law. The purpose of the organization is to address complaints about the handling of personal information, and ensure the proper handling of personal information by providing companies with information.
Authorized Personal Information Protection Organization in which the Company participates:Japan Institute for Promotion of Digital Economy and Community Complaints to be directed to: PrivacyMark Promotion Center
Telephone No.: 0120-700-779
11. Continuous Improvement of Internal Systems
We will continue to strengthen and improve internal systems by establishing internal regulations, training employees and conducting appropriate audits to handle properly the personal information that we receive.
Contact for Complaints, Consultations and Inquiries
We will accept complaints, consultations and inquiries about customers’ personal information at the following contact point:
Contact for Personal Information Inquiries of Sammy Networks Co., Ltd.
3-1-31 Minami-Aoyama, Minato-ku, Tokyo 107-0062
E-mail address: privacy@sammy-net.jp
FAX: 03-5414-3220
*If an inquiry is made on a Saturday, Sunday, national holiday, New Year holidays, or Golden Week, we will respond on or after the next business day.
